I am experiencing buffering and other playback issues. How can I fix them? :

I am experiencing buffering and other playback issues. How can I fix them? Print

Modified on: Mon, 20 Dec, 2021 at 8:47 PM

We recommend following the steps in the order listed below. After each step, check if the issue is resolved. If unresolved, move on to the next one.

Ensure that the device you are using is connected to the internet.
Ensure that your internet connection meets our minimum recommended speed of 350 Kbps.
If you have good connectivity, and you are still unable to start the video, please clear the cache, log out and login again.
If you are using the Sadhguru App , please ensure you are using the latest version.

If the issue is still not resolved, please contact us at [email protected]