We recommend following the steps in the order listed below. After each step, check if the issue is resolved. If unresolved, move on to the next one.
- Ensure that the device you are using is connected to the internet.
- Ensure that your internet connection meets our minimum recommended speed of 350 Kbps.
- If you have good connectivity, and you are still unable to start the video, please clear the cache, log out and login again.
- If you are using the Sadhguru App , please ensure you are using the latest version.
If the issue is still not resolved, please contact us at firstname.lastname@example.org