There could be several reasons.

  1. The confirmation email may have landed in your email account’s spam folder.
  2. Your payment may have failed. Please check if the amount has been deducted from your bank account.
  3. If you have paid via Net Banking, it could take a couple of days to receive the confirmation email.

 

If you have not received the confirmation email even 2 days after successful payment, please contact customer support at [email protected]